FAQ

Most common questions answered
Users simply upload a video of them running from either head on or from the side. The video should be taken in SLO-MO at 120 or 240 frames per second. The video should be taken from a stable platform in: landscape orientation from the side; portrait orientation from the front. Use our app to conveniently upload the video where it will be instantly analysed. The results will be forwarded directly to your chosen practitioner.
For optimal results, a standard smartphone with video capabilities will work. A camera set to HD and >120fps (SLO-MO mode) or greater will yield the best results. While specialised equipment can enhance the clarity of the captured video, our algorithms are designed to work effectively with a wide range of video quality. Additionally, ensure you have a stable internet connection to upload and analyse videos on our platform.
Your privacy is paramount to us. All uploaded videos and resultant data are stored on encrypted servers. We strictly adhere to GDPR and other global data privacy standards. Users retain full control over their data, with options to delete or download at any given moment. Read more in our Privacy Policy.
While SOLFORM is optimised for running analysis, the underlying technology has potential applications in other sports. We are in the process of expanding and adapting our algorithms for various athletic disciplines. Stay tuned for updates on this exciting frontier!
Absolutely! This is soon to be released. We understand the need for on-the-go analysis. Our mobile app will be available for both iOS and Android platforms, offering a seamless experience with features mirroring our web platform. With the app, you’ll be able to capture and analyse videos, receive insights, and collaborate with your team, all from the palm of your hand.
SOLFORM focuses only on what is relevant. We help you condense down a vast amount of data to what is important. We do this by using a simple system for each analysis: OUTCOME, CAUSE, RECOMMENDATION Our onboarding system helps your identify key information about your client: their injury, their goals, their ability, their volume, their spare time capacity. This data allows SOLFORM to streamline your journey to achieve success for your clients.
We pride ourselves on exemplary customer support. Whether it’s technical queries, usage doubts, or feedback, our dedicated support team is available round the clock. Reach out via chat, email, or our helpline, and we’ll guide you through the SOLFORM odyssey.